Email Etiquette

Q1: What is the most appropriate subject line for an email regarding a delayed shipment?

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Q2: When sending an email, it's important to

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Q3: When addressing a colleague in an email, it's best to use:

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Q4: Which of the following is considered appropriate in an email signature for a warehouse worker?

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Q5: What should you do before sending an email to ensure it's clear and error-free?

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Q6: When sending a group email, you should

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Q7: When replying to an email, it's a good practice to:

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Q8: What should you do if you receive an email with an attachment that seems suspicious?

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Q9: When using acronyms or abbreviations in an email, you should:

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Q10: What is the appropriate font style for a professional email?

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Q11: In an email, using excessive capitalization (WRITING IN ALL CAPS) is interpreted as:

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Q12: When attaching files to an email, it's a good practice to:

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Q13: What should you do if you realize you've sent an email with incorrect information?

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Q14: In email communication, "CC" stands for

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Q15: What should you avoid when using humor in work-related emails?

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Q16: When is it appropriate to use emojis in a work-related email?

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Q17: How should you handle email threads that have gone off-topic?

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Q18: What's the appropriate way to address someone in the salutation of an email if you don't know their gender?

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Q19: In email communication, "BCC" stands for

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Q20: When sending an email with multiple recipients, why should you use the "BCC" (Blind Carbon Copy) field?

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